Zappio
Privacy Policy
Last updated: July 13, 2026
What Zappio collects
Zappio collects account details, phone number, email address, shop or service profile data, product listings, order details, delivery addresses, location coordinates when you allow location access, chat messages related to orders or transport, payment proof records, device tokens for notifications, and media you upload such as product photos, identity documents, property documents, trailers, or posters.
How Zappio uses the data
We use this data to create accounts, verify users, process orders, support seller and transport workflows, estimate delivery routes, send important SMS or push notifications, prevent fraud, manage subscriptions and Zappio service payments, provide customer support, and improve speed, safety, and reliability.
Permissions
Camera is used for product photos, document capture, barcode scanning, QR scanning, and parcel workflows. Location is used for shop setup, delivery routing, courier branch matching, and transport requests. Notifications are used for order, payment, chat, delivery, courier, and account alerts. Bluetooth is used only in the Android APK to connect paired ESC/POS mini printers for parcel labels.
Sharing and processors
Zappio may share necessary transaction data with sellers, buyers, transport providers, courier providers, payment processors, SMS providers, Firebase Cloud Messaging, Supabase infrastructure, and hosting providers only for operating the service. Zappio does not sell user personal data.
Retention and deletion
We keep records needed for account security, orders, payments, tax, fraud prevention, dispute handling, and legal compliance. You can request account deletion from the account deletion page.
Contact
For privacy requests, contact Zappio support at info@nexadatatechnology.com.